8/14/10

Three Simple Ways For Your Blog Conversion To Achieve Epic Success

Let me ask you a question. Does it really matter how many visitors your blog receives? You see, when I started blogging online after reading some hyped-up blogging books, I had the internal conversation with my brain like most Probloggers wannabe have when they get started. The conversation sounded something like this:

“Okay, so if I can get 20,000 unique visitors to my blog, that will be so awesome. And in the worst-case, with only one percent conversion rate like most marketers said, they will buy my affiliate products which is 200 sales. Wowsers! If the affiliate product give me a $37 per sale commission, then I will make $7,400! Let’s say I get 20k of visitors each week, I will be so filthy rich!”

I bet many of you talked to yourself this way when you’re starting out but the fact is it’s not always about raw hits and visitors. It’s about targeted traffic and building relationship which converts them from web surfers to buyers and loyal clients. The ugly truth is, if your blog does a lousy job of that, it doesn’t really matter how many hits you get because you will just earn ZERO. As a conclusion, it’s not just numbers, it’s about valuable traffic and how you do with them. For me, there are just three easy peasy ways where you can increase your blog readership and income.

Poke Their Goo-Goo Eyes

The first thing your blog post needs is a killer headline that will stop anyone dead in their steps. Well, you might say, BIG DEAL, what’s so damn important about headlines but here’s what I can tell you, Digg, Reddit and Propeller front page posts are stuffed with enticing headlines. I bet you won’t be able to resist clicking on the post after you flash through them because it’s just about psychology.

Like what Ogilvy said, five times as many people read the headlines as they do to the body and I am just one of them. Let me enlighten you, I am busy as a student, preparing for my O-Levels and also juggling with my web design business and technology blog. Although surfing the internet for technology blogs is fun and relaxing, I just don’t have the time to do it and here’s what, I put John’s, Shoe’s, TechCrunch’s and Engadget’s feed in feed reader and scanning through all the feeds at once. I don’t read all of the posts but only the one with eyeballs sucking headline. Make sense now?

I was never a fan of killer headlines and I even did an experiment on my blog. My blog is a technology blog and I was writing a post on how to access blocked websites content by using Virtual Private Network. To me, no one is ever going to read the lousy and boring post and I tried changing the title to “Are Porn Content Blockable?”. Guess what, by submitting the post to social media sites, the posts views skyrocket and I am now currently a believer of killer headlines.

Don’t Let The Cat Out of The Bag!

As an avid psychology fan, I am always interested in how it can improve blog conversion and guess what? Curiosity! Trust me, nothing works as well as curiosity because people just cannot stand having a secret kept from them. I did an experiment talking nothing concerned about my dad softly in my brother’s ear by just mentioning his name. My dad just shot his vision towards us and asked us what bad stuff we’re talking about him. See how it works? Trust me, this psychological law is one of the most powerful driving forces behind many of the successful copywriting techniques ever.

By implementing and leveraging this technique, you will be able to interest your reader to continue the whole boring story with just a little tiny unimportant secret kept from him. It’s just like zapping his spirit out of his body and he doesn’t even want it back. The master key to this techniques success is to keep something very important from him and not letting it out of your mouth no matter how hard he pleads. Here’s an example, in Jeff Walker’s, Frank Kern’s or John Reese’s pre-launch, no matter how hard their subscribers plead for early access of the video, they won’t allow it!

Electrify Them!

If your teacher tells you that you’re going to relearn the 26 alphabets, what will your response be? You will definitely droop your eyes, slump your chests and shut your eyes. What’s the conclusion then? People are uninterested in learning something they know and some old schools stuffs. What about a professor tells you that he’s going to let you into his gold-creation-out-of-thin-air class? Bet you are going to be super excited no matter how hard it will be.

So here’s the tip, controversy sells and it sells as good as sex. It might sound weird but it’s proven. If your blog is always about the wrong perception of your readers they have always taken for granted was right, you’ll improve your relationship and their interest in you plus indirectly compel them to be your loyal readers. Let some examples show their face. If I have a headline saying, “Shocking New Report! Cancerous Cells Aren’t Dangerous But Your Blood Is!”, are you interested in continuing to read the whole story? I believe everyone will and that’s just a simple controversy in action.

This is a guest post by obnoxious 17 years old blogger iYingHang who is always experimenting with psychological effects in blogging who blogs at his technologies blog Shastera.

Related Articles

Anastasia Returns with Asian, African, and Latin Flair

The people who choose to read and advertise on John Chow dot Com come from all kinds of different industries. Some of them are interested in technology, others in social media. And then there are those who are interested in women.

You might remember a review I wrote early last year for a certain online dating service. Well, apparently they were quite pleased with that piece, because Anastasia International is back to order another review. Don’t worry; they’ve got some new stuff going on that actually warrants a second look.

The Deal with Anastasia’s Affiliates

As a quick refresher, Anastasia International offers “premium affiliate programs from the best dating provider ever.” In short, you get paid when you get some lonely guys to sign up for a connection.

This is quite the lucrative business, to say the least, and I’ll get to the payout breakdown in just a moment. Back when I wrote the review in 2009, Anastasia International only connected these lonely guys with lovely gals from Russia (and neighboring areas). Well, they’ve expanded.

Now, when you sign up for the dating affiliate program, you actually sign up for four separate programs all at once. This helps to cater to different tastes, so to speak, in the women that these men would like to meet.

An International Affair

The original program connected you with AnastasiaDate.com, but now there are three more offers on the table: AmoLatina.com, OrientBrides.com, and AfricaBeauties.com.

As you can probably figure out on your own, these three related services are designed connect those interested with Latin, Asian, and African women, respectively. You still have access to the women from the Commonwealth of Independent States (CIS) via the core AnastasiaDate program too.

They say that you should diversify your portfolio to attract the widest possible client base. I suppose that’s why they decided to expand the services. These three “sister national dating sites” were added about two weeks ago.

How Much Money Can I Make?

While you could certainly make use of these “dating services” for your own purposes, it’s the affiliate program that is being highlighted in today’s review. With that in mind, how much money can you make from lonely guys looking for pretty ladies around the world?

Just as before, there are multiple program configurations that you can choose. With the “Per First Order” Program, you earn $250 on the first order that a referred customer makes on Anastasia. You earn no more money on subsequent purchases.

For that, you’ll want to opt for the “Per Each Order Program” (they really need to change these names into something a little more grammatically correct). This pays you $125 for each order made by your referred members. At the low end, there is also the Per Lead Program, which pays $5 per lead. They just have to register for you to make money, rather than placing an order.

New to the Anastasia portfolio is the Affiliate Tour Program. Based on what I understand, the member doesn’t opt to date a single woman from one of these countries. Instead, they go on a “Romance Tour” to places like Ukraine, Asia and Latin America. With this program, you make $500 per booked tour.

These are above and beyond the 2nd Tier Program. Refer other webmasters and you earn 10% of their income. This is where building up your list would come in very handy.

Capitalizing on Lonely Hearts

Whether or not you can make money with Anastasia International is really up to what you can do and how well your marketing is able to perform. The payouts are certainly lucrative, earning you several hundred dollars at a time, so it’s simply a matter of getting those lonely souls to commit (and place orders).

Are you up to the Internet dating challenge?

CLICK HERE TO SIGN UP FOR ANASTASIA AFFILIATES

Related Articles

Building with Facebook

WPP (parent company of Ogilvy PR and our 360 Digital Influence Team) has been sponsoring a series of technology partnership meetings called “Co-Labs” which are aimed at connecting digital teams to discuss the latest advances in web technologies. I made the trip up to NYC last Thursday to hear from Justin Osofsky, head of the Facebook Developer Network. On a side-note at the Starbucks across the street I ran into the T-1000. I love this town.

How to build with Facebook


The Challenge
Justin has been with Facebook for the last 2.5 years and was a driving force behind Facebook Connect. He started out with some stats: in the two months since F8 there are 350 thousand sites using the new Social Graph plugins and there have been over 100 million “Likes.” One more stat relevant to the small crowd of tech people in the room: with a little over 1,400 Facebook employees and over 400 million active users, there’s about one Facebook developer per 1 million users. Then Justin throws out a challenge: the best way to push the Social Graph plugins and Facebook Connect is by developers creating engaging experiences.

Justin points to CNN and Univision for good uses of the Social Graph plugins. Once connected, users can see how their friends are engaging with the site. Simply Hired (see the companies your friends work for) and Trip Advisor (get travel advice from your friends) have both just launched good uses of Facebook Connect. It’s these integrations that will lead a personalized web driven by people and customized for each user.

The Developer Wishlist
This opens the floor to discuss some frustrations from the development community. The documentation needs work. There’s a disappointment in moving away from the interactive developer Wiki to the incomplete developer Docs. Developers would like more heads-up before changes are deployed; what functions are being deprecated? How is the API changing? Justin took notes and promises to share with his team. High on the developer wishlist is a channel to connect with Facebook directly. The people in the room are willing to pay for this type of service, but it’s unlikely to happen anytime in the foreseeable future.

What’s Next?
A peek at what may or may not be going on behind the curtain reveals the possibility of “Like” through SMS short-codes (being experimented with currently), physical location based “Like,” and more robust Insights through aggregate data.

Related Articles

Featured Image: WordPress’ Best Underused Feature

With recent releases WordPress has been moving more and more away from being a basic blogging platform and into being a full-fledged CMS. This is especially true with the recent release of 3.0 and the merging of the regular and Multi-User versions of the product.

However, one feature, implemented in WordPress 2.9, has a lot of potential both for bloggers and for those wanting to use WordPress in a non-traditional way. That feature, Post Thumbnails, now listed as “Featured Image” in 3.0, is a powerful tool for adding a strong visual presence to your site.

Best of all, it takes a lot of the work of adding images to your site out of your hands and automates much of the process of adding images, including sizing and cropping them.

Unfortunately, it’s a feature that is not seeing a lot of widespread use, largely because it is new and many WordPress users don’t fully understand what it can do. However, it is a feature that has the potential to make sites better and eliminate a lot of the work with creating new posts, making it well worth exploring further.

What is a Featured Image?

The basic idea behind Wordpress’ Featured Image function is that many bloggers, on their home page, want to display an image that is associated with a post. This is very common with magazine-style themes where images are frequently used with text snippets rather than the actual post.

However, implementing this has always been tricky. Previously, users had to take advantage of custom fields, which would allow users to specify additional information about a post, in this case the location of a thumbnail image.

But while that system was effective, it was kludgy and required a lot of work on the part of the user. The user not only had to specify the custom fields the theme was going to use, but had to crop the images to the exact right size and then upload them (possibly using WordPress’ media uploader) and then paste in the raw URL. Considering one post might need multiple image sizes, this can be a huge hassle resulting in a lot of time wasted cropping and uploading different images.

WordPress now offers a better way to do this through Featured Image. The user simply uploads a single image, designates it as a featured image and then WordPress resizes it as appropriate and places it into the theme where desires. So, where previously one might have to resize and upload multiple images, now a user can upload just one and not worry about resizing.

In short, it is a powerful feature that can simplify the use of images on your site and greatly help you beautify your presence on the Web.

Why So Underused?

To be fair, though the feature is underused, the featured images tool is getting more and more use. A big part of the problem is that use of the feature requires a compatible theme and most, as of the release, of 2.9, simply were not compatible. That is slowly changing and even the new default WordPress theme, Twenty Ten, supports it.

Still, most themes do not support the feature and though you can convert a theme to use it, the process is far from simple for someone easily intimidated by code.

But even on themes where it is available, there isn’t always much use for it. A site with a traditional blog layout can always make some creative uses for the feature, but most themes were not built with this feature in mind and don’t really have a use for it. It is the new themes, being developed now, that are making great use of it.

How to Use Featured Images

If your theme isn’t compatible with featured images, you need to first set it up. You can read how to do so here with some additional sizing suggestions here.

Once you do that, if you are using WordPress 3.0, you should see a Featured Image box on the right-hand side of the post page. Initially it will only include a link to “Set Featured Image”. If you are using WordPress 2.9 it will refer to it as a Post Thumbnail.

Clicking the link will open up the usual WordPress image uploader where you will upload the image as usual. Simply make sure that it is either the same size or larger than what the final thumbnail will be. Once you’re done uploading the image, simply click the link that says “Set Featured Image”, which is next to the button to insert it into the post.

Once you’re done, a preview of the image should appear in the right-hand box and you are free to insert the image into the post as with any other image.

WordPress should take care of the rest, including resizing, cropping and ensuring that the image is in all of the right places.

Bottom Line

Featured Images is probably one of the most powerful tools that has been introduced into WordPress over the past few years but it is one that we have only begun to see the fruit from.

What is going to be most interesting about this tool is how it will share WordPress development over the next few months and years and the new themes, ideas and uses for it that will come out during that time.

However, that also means that now is the time for bloggers to familiarize themselves with the feature as the next theme they use or site they build will likely take advantage of it and it’s best to hit the ground running on these new features.

Related Articles

10 Beautiful Blogger Templates – Part 1

Over the last few weeks WordPress has been in the limelight a lot, mainly due to the release of WordPress 3.0. I know that a lot of Blogging Tips subscribers use Blogger so I thought it was about time we did something for Blogger users.

Therefore over the next few weeks I will be showing you some of my favourite templates available for Blogger. I hope you enjoy todays list :)

10 Beautiful Blogger Templates

1. Imprezz

Imprezz Blogger Template

Info & Download | Demo

2. Evidens

Evidens Blogger Template

Info & Download | Demo

3. Iirresistible

Irresistible Blogger Template

Info & Download | Demo

4. FalknerPress

FaulknerPress Blogger Template

Info & Download | Demo

5. Personal Blog

Personal Blog Blogger Template

Info & Download | Demo

6. Mosaicus

Mosaicus Blogger Template

Info & Download | Demo

7. SchemerMag

Schemar Mag Blogger Template

Info & Download | Demo

8. Rockstar

Rockstar Blogger Template

Info & Download | Demo

9. Twitter Blogger

Twitter Blogger Template

Info & Download | Demo

10. BloggerTube

BloggerTube Blogger Template

Info & Download | Demo

Make sure you Subscribe to Blogging Tips as I will be showcasing another 10 beautiful blogger themes next week.

Thanks for reading :)

Kevin

Related Articles

8/13/10

Technology and Choices

I started writing on a typewriter. For most of you, that’s one of those old things that you see in old black and white movies. You know, the ones where the old hard bitten news man is squinting because a curl of smoke from the cigarette in his mouth is hurting his eyes and causing him to swear as he types with two fingers?

Times have changed. I remember when we used to edit with a pencil and cringed when we made spelling mistakes because it usually meant the sheet of 8 x 11 in the carriage needed to be scrapped. All that might make me sound a little old, but I’m not really. It’s just that technology is racing faster that anyone’s biological clock, but there’s no need for writers to panic. As far as I can tell, there’s always a need for good writers on the Internet–basically because there’s a lack of good writing now.

This isn’t going to be one of those articles abut how bad technology is and how E.M. Forster was right in The Machine Stops because I think it’s a great thing for writers. I can produce more now than ever before and stay in touch with everyone I need to on a more or less constant basis. The fact is, the more mobile I am, the more work I can do and when I juggle that accordingly, I have more time to myself.

The more wireless things get, the more chances I have to get out and work from outside the house, which is a real bonus as I live just outside of what we call cottage county here in Canada. As soon as the Internet technology makes it feasible for me to go ‘ on the road’ and work that way for extended periods of time, I might just get that VW bus I missed in the 1970s and have a permanent mobile office. All of course with a nod to the late great Hunter S. Thompson.

I know the Web is insatiable when it comes to copy and content of all kinds, but the great thing here is the well should never run dry. That means that you can stay hooked up and run those mobile offices from almost anywhere soon.

Still there are instances I think where technology overlaps for writers. Is it just me or has anyone else noticed how all the software that promises to make you a writer or novelist doesn’t really hang around that long? The reason? You need a writer and a good one at that to make people take notice.

So what are your technology stories? How many of you reading this have found a way to utilize the wireless handhelds and laptops so that you can make a real change in your life? After all, isn’t that what all this technology is all about? Isn’t that what it promised us all those years ago? It’s great because it allows us to share stories about how it all works as well.

Oh by the way, could someone please send me the lowdown on the best type of connection for those remote places? Somewhere where I can sit on the end of a dock with a laptop in my lap and my Labrador retriever at my side?

Related Articles

NYC City Council To Discuss Open Data Standards

The New York City Council Committee on Technology will hold another open discussion later this month. This time the session will discuss open data standards for city data. From the city announcement, “This bill, Introduction 029-2010 (formerly Intro. 991-2009), is an effort to increase government transparency and facilitate easier access to public data.  Beyond the ‘good government’ benefits of this legislation, the bill will also unlock City data to enable web developers and entrepreneurs to interact with City government in new and unforeseen ways.  Data published under this legislation will be readable by any computer device, whether that is a laptop or a phone, for innovative developments.  This Gov 2.0 inspired transparency legislation, targets application developers, startups, small businesses, and academics with the ultimate goal of strengthening the connection between government and the public, while re-energizing the small business-tech sectors.”

“Furthermore, the data requirements of Int. 991 would publish data in formats allowing the tech community to interact with City government in a new and exciting manner.  Just imagine looking at a restaurant’s ratings (and violations) on your computer or mobile device based on your search or GPS location.  On the academic side, students can research legislation and statistics instantly.  Open access to information ensures government accountability to provide the most detailed and user-friendly data format, while maintaining user privacy. Essentially, government transparency generates greater collaboration between the people and the government, as it fosters awareness for the local community.”

The group should talk with the MTA about their efforts to pull in developers and how they are handling open data. I think the MTA is doing a great job in this area and there’s really no reason for the city to spend the time to “discuss” when the city could spend the time to “do”.

The discussion will take place at 250 Broadway which is next to City Hall on June 21. You can find out more details along with the links to apply to testify on the city council blog.

Here’s hoping more comes out of this discussion than the one I sat through late last year discussing how the city can help tech startups.

Related Articles

Search Engine Optimization Track: So You Want To Test SEO?

SMX

This is a guest liveblog post by Gil Reich. Gil is the vice president of product management at Answers.com. He blogs at Managing Greatness: Strategy in the Age of Search & Social, where his favorite topics include User Generated Content, Search Engine Optimization, monetization, and leadership. Follow him on Twitter at @GilR.

OK, Vanessa Fox says it’s going to be an awesome session. So there you go.

She’s also going to accept questions by Tweets to her personal account. And if you just want to ask a question without technology, we’ll mock you, but we’ll take your question.

Moderator: Vanessa Fox, Contributing Editor, Search Engine Land

Speakers:
John Andrews, Seattle SEO Consultant
Jordan LeBaron, Senior Consultant, Omniture, An Adobe Company
Branko Rihtman, R&D SEO Specialist, Whiteweb
Conrad Saam, Marketing, Avvo

Ooh, the sponsored statement. It’s from Optify. Do they sponsor this post? Where’s my cut? Oh, should I cover them? They give you really advanced reporting that would be really interesting for this audience. New dashboard to really customize your view. Integrates with SalesForce, ExactTarget. International. They want to get to know you.

OK. “How many of you do some testing? Lots of you? How many think you have all the right processes in place?” OK, that guy.

Conrad steps up.

How is statistical testing done? You hear words like statistically relevant. What does that mean? He’s kind of visual, so he’s going to go visual on us. Which may be hard to blog, but we’ll manage.

If we had 5 men and 5 women and the men were 4 feet taller, you’d be confident that men are much taller than women. But if it was a half inch, you wouldn’t be so sure.

Shows that the average person has one breast and one testicle. Which is why you shouldn’t use averages. [Because the clothing you’d have to get would be really weird.]

Why you don’t need to test? Because we did a change and then our graph went way up. So we know this caused that. He’ll show later why even this isn’t really true.

He’s going through the fundamentals of statistical testing. Bell curve.

Types of test: Continuous & binary.

With sampling you take some set of data and interpret what the curve looks like.

When you have high variability your bell curve is flatter.

So the changes in variability is very important when determining what your data looks like.

[Yeah, this isn’t working for me, sorry. He’s trying to do Stats 101.]

OK, a real world example. We’re going to test a change. Check your confidence interval before talking to your boss.

Makes a change, shows in a spreadsheet the avg. rise and drop. Then he sees that it’s not all that different than his control group. This is bad.

Here’s the good way. Calculate a T-test. Excel has a function for this. [Wow, he spends 2 minutes explaining a bell curve then just dives into a 2-tail T-test and thinks we’re all following. Sorry dude.]

He took the outlier out and his confidence interval increased. Now this is cheating. But it shows what you should do is to increase your sample size.

OK, binary tests. You either do or you don’t. You can’t be half pregnant. [Unless you have one breast and one testicle.]

Abtester.com has a Confidence Calculator. [Cool. I feel more confident just looking at it.]

Uh oh, 30 seconds left. Run through things not to do:

  • Bad sample set
  • Seasonality
  • Non bell curve distribution
  • Not isolating variables

Goes back to the example he didn’t test. Says maybe it was something else, like getting out of the Google Sandbox.

OK, moving on to John Andrews. Vanessa says she thinks all the presenters have 1 slide that scares her.

John says don’t worry about if you don’t know stats, his presentation is all calculus and linear algebra.

He wants actionable info to rank better, insulate from sudden changes, and to avoid penalties.

“Scientific reports” of SEO testing are usually supporting claims. Title tag length. PageRank sculpting does or doesn’t work. There is or isn’t this or that penalty…

The value has shifted from the data to the claim. This is marketing, not science. [Huh? Isn’t science about having a hypothesis and testing it?]

Marketers make claims and tell stories. Scientists use evidence.

Scientists have a peer review process. If you pretend you’re doing science but you’re doing junk science you don’t get a second chance. [Man, this guy’s whole presentation is about blasting Rand Fishkin and others as junk scientists. And he’s not interesting about it, he’s just bitter and superior. Dudes, I came here for help learning how to test SEO and we’re in the middle of the second presentation and I have NOTHING! Stats 101 followed by SEOs Suck at Science.]

“If you really need to learn statistics” here’s a comic book version that they use in Japan with this girl who learns statistics to impress a guy.

“Instead of listening to somebody say what’s true” share your data and let us scientists analyze it. [Is there a Gong? Can I make this guy go away?]

How to contribute to the Science of SEO?

  • Science is dull & expensive, so don’t do it yourself
  • Most scientific experiments don’t produce significant results. That’s why you don’t do science. You like immediate results.
  • Scientists learn by making mistakes and proving themselves wrong

Here’s what we need to do:

  • Publish your data w/o making a claim
  • Let others analyze your data
  • They will cite your original data, and hopefully discuss it

Elsewhere, publish a discussion about your data and what the data might suggest. Cite your published data, and others’ published data.

  • Make soft claims. “I think …”
  • Offer analyses. OK to make mistakes
  • Participate in discussions

Similar to what we do now, with an emphasis on opening it up and making softer claims.

“You are acting like a scientist (congrats!)” [This guy is so condescending. He’s unbelievable.]

Hypothesis: You’ll get more links by publishing your data and opening it to interpretation than by making claims. [Maybe. Would be interesting if he actually tested that instead of just asserting it and expecting us to accept it. So much for being a scientist and not a marketer.]

Next up: Jordan from Omniture. OK, dude, you’ve got a low bar to pass. Do it.

So you want to test SEO? [Yes, that’s why I’m at this session.]

How do you kill a vampire? What are the 2 primary ways? Stake through the heart. Direct sunlight. [Finally, I’ve learned something at this session. Oh wait, I already knew that. Damn!]

Wait, this isn’t true! Apparently people who read Twilight are misinformed about how to kill the undead. Or are they? What’s the truth?

So we’re going to test it. He claims to have never killed a vampire himself. I’ll believe him. [Wait, are those fangs?! Aaaahhh!!!!]

So whenever we have something this important, we turn to Craigslist.

Insecure High School loner seeking vampire who sparkles. [Haven’t learned anything yet, but he’s entertaining. Good start.]

He says don’t trust this guy. Shows a nice picture of Matt Cutts. Now a scary picture of him.

Why do we test? You need evidence to push changes through your organization.

Methodology:

Says he got a B- in statistics, so don’t worry about his presentation.

  • Plan
  • Execute
  • Monitor
  • Share

Maintain consistency so you can easily replicate and monitor on an ongoing basis.

You can test the impact of SEO elements on your conversion.

When you make a change, see if there’s a negative impact on conversions. If there isn’t, you’re safe to move ahead.

He really advocates measuring the impact of conversions.

Baseline Metrics:

  • Visits or Searches
  • Average SERPs. You can actually pull that from the incoming URLs
  • KPIs (key success metrics)

Reports:

  • Trended reports
  • Granularity

Data points to consider:

  • Channel
  • Keyword Groups
  • Keyword
  • Entry Page
  • Create a Dashboard

Key Takeaways:

  • Don’t trust anecdotal recommendations
  • Don’t forget conversions
  • Consistent testing methodology

Last up is Branko Rihtman (@neyne). Hey, just remembered Vanessa (who is moderating) is a Buffy fan. Should have just asked her how to kill vampires.

He’s a scientist, one of those boring people John was talking about.

Born in Bosnia, lives in Israel. But being on Vanessa’s panel is the scariest thing he’s ever done. Favorite beer is Becks. OK, so we’re good to go.

The scientific method is a way to think about problems. The big points are in analyzing & interpreting the data and publishing the results. Things get published that didn’t really get peer reviewed.

Asimov: “The most exciting phrase in science isn’t ‘Eureka’ it’s ‘That’s funny.’” Keep your eyes open to anomalies. You can’t test everything.

Gather info and resources before you test.

There’s a great variety in terminology, which makes it hard to gather info.

Perform experiment and collect data.

Testing keyword choice: Don’t use either extreme of nonsense terms (sflkejf, 0 results) or highly competitive results (payday loans, 5.5 M results). Use things like “translational remedy” that are slightly competitive.

Multi-directional experiments:
State A –> change –> State B. Then undo the change. See if you went back to the way it was.

We don’t want our expectations to influence the conclusions.
Bounce the findings off someone.

Data analysis: Statistical analysis is very hard to do. Get help. Talk to a real statistician. Not to someone who has a nephew who has a cousin …

Avoid personal bias: “We observe what we expect to observe, until shown otherwise” —Ludwick Fleck

Go Social!

Ooh, a bonus. An SEO testing secret ingredient. Ethanol. Commonly found in beer. Find people who perform experiments and buy them beer. [Because that’s what the world needs, more drunk SEOs. Remember, friends don’t let friends SEO drunk.] Scientists can’t hold their alcohol, so go wild.

OK, questions.

Q: when you’re testing on a moving target (the algos), what are the challenges, what do you suggest?

Branko: The multiple direction testing method I discussed deals with this. Make the change, see the result, undo the change, see if you went back to the beginning.

Vanessa: I really liked that idea. And doing that a few times.

Branko: And on a few pages.

John: I do consulting [no kidding #sarcasm] and when I see sites that aren’t really good but are ranking, and then when there are algo changes I look at those sites and see if they were affected.

Vanessa: You can’t really tell by looking at the forums, because just because 2 guys are complaining doesn’t tell you about the others.

Q: What tools did you use to generate graphs?

Branko: There was a site called SearchArchives which doesn’t exist any more. We built our own tools. Use proxies.

Q: Do you use external control groups? Compare to others’ sites?

Conrad: We watch our competitors, but we’re entirely focused on our own site. If you watch your competitors you may stumble on a test that they’re running, and find yourself walking into some bad alleys, and some bad black hat ideas.

Vanessa: You need to know whether what they’re doing is helping them or not.

Branko: It’s a great idea, and I use websites that I have no control over as a control group. If the link going to my website has the same effect on another site.

Branko: Recent study of ranking factors in local search. They published Excel spreadsheets with data that anybody could go over. We joined forces and did stuff together.

Q: Can you give us some ideas if somebody wants to set up an SEO testing environment?

John: Just go into Google Webmaster Console, Analytics… just use it. You’ll learn why it may not be suitable for you in the long term, and that knowledge is priceless.

Branko: The problem with testing is that it’s usually isolated from the places we want our websites to be at. Creates an artificial environment, like using nonsense keywords. Isolate certain sections of your site, that are not so profitable, and experiment there.

Jordan: Like Branko said, set aside some pages on your site that aren’t doing so well.

Conrad: Make sure that the people creating and listening to the reports understand the basics of statistics.

This was a disappointing session to me. I thought it was going to be about testing your SEO efforts. Instead it was on reverse engineering the algorithms. I should have read the session description, and not just the title “So you want to test SEO?” which I guess I misinterpreted. Jordan and Branko were good. I wish Rand and Christine Churchill were on the panel. The PPC track usually has great stuff on analyzing and testing. That’s what I thought this session would be. But it wasn’t.

Related Articles

What Twitter Must Learn From TechCrunch in Order to Thrive


The following is also my column in this week's AdvertisingAge. (Photo of Michael Arrington by Thomas Hawk)
Next month marks the fifth anniversary of TechCrunch and the ascent of one of the web's first power bloggers, Michael Arrington.
The TechCrunch story is fascinating as it exposes what many love about social media and the internet: smart risk-taking. This is precisely what helped the technology blog outmaneuver the press and quickly develop and maintain its massive following (along with a dose of controversy along the way).
At the ripe old age of 5, TechCrunch remains a must-read. According to DoubleClick Ad Planner, it reaches an estimated 7.4 million users a month. What's more, it has propelled Arrington into the upper echelon of technology influencers, earning him a coveted spot on the Time 100 list and regular appearances on Charlie Rose. Much of its success lies in Arrington and crew taking some strategic risks -- such as adding unorthodox events. They're not afraid to push the envelope or upset the status quo.
Nevertheless, in many ways, I believe TechCrunch and others from the Blogging Class of 2005 (like Mashable) are the last of their kind -- superstar blogs with iconic founders. The good old days of democratized media, where anyone can launch a blog and achieve worldwide influence, have come to an end. While there are still untapped niches that are crying out for good blogs -- ones that I believe corporations, not just entrepreneurs can fill -- the most profitable topics are spoken for. The window has closed. The game has changed.
Perhaps sensing this, some of blogging's most fervent enthusiasts moved on years ago to focus on Twitter. The age of Twitter began in earnest with a torrent of tweets from the early adopters who attended the 2007 South by Southwest Conference. Over the next two years, it came of age through countless media impressions and most notably a high-profile slot on "The Oprah Winfrey Show" in early 2009.
As Twitter mushroomed in influence, it quietly diverted our attention from blogs as the "it" emerging medium. It dawned on us that it's far easier to go where the conversation is, rather than expect people to come to us. What's more, Twitter's 140-character limitation was the perfect antidote for an attention-starved world where media snacking, rather than meals, rules. Blogs such as TechCrunch, however, adapted by feeding on Twitter for scoops, and in turn, powering its continued growth.
Still, Twitter reinvented media before most blogs had a chance to evolve. It was in the right place at the right time. It was simple and a perfect fit for our rising smartphone addiction. What's more, it fed our need for constant entertainment, engagement and ego stroking. Thus, Twitter became the primary window on the world for millions.
But Twitter must not get too comfortable. The only constant on the internet is change. If Twitter's execs don't reinvent its business now, someone or something will do it for them.
The best companies, like great artists, constantly reinvent themselves. Apple today gets more of its revenue from the iPhone than it does from the Macintosh. Facebook, despite an onslaught of controversy, is wisely pushing ahead with its vision to become the social operating system for the web, not just a social network.
"Twitter must not get too comfortable. The only constant on the internet is change. If Twitter's execs don't reinvent its business now, someone or something will do it for them."
Twitter needs to do the same. It's starting down this path by taking greater control over its own destiny. It's slowly adding services, including ad platforms and business tools, that compete directly with some of the most successful companies in its vast ecosystem. But it needs to become more. It needs a vision as grand as these other firms.
Evolution is always controversial -- just ask TechCrunch, Apple or Facebook. They all take their lumps. However, it's the only way an internet business can thrive in an era of constant change. Let's just hope that Twitter can evolve, just as fast as TechCrunch did, before someone or something changes the landscape.

Related Articles

Can We Do Better at Managing Rare, Big Risks?

It should come as no surprise that experts in avoiding and stopping blowouts of oil and gas wells long ago saw the deep-ocean drilling frontier as particularly dangerous terrain, but industry — with federal assent, and our assent — drilled on.
So now, Gulf Coast residents face months, likely years, of environmental and economic disruption as a result of a known, but inadequately addressed, risk. There are plenty of signs of failed government oversight and hints of corporate malfeasance in the steps that led to the seabed gusher in the Gulf of Mexico. But the larger question of how best to manage certain hazards looms, too.
Over the weekend, I published a post exploring our seeming inability to deal well with hazards that are foreseeable, but complex and rare — the gulf oil gusher being the example of the moment.
I sent the piece to a variety of specialists in risk perception and response. Some of the varied, and valuable, reactions are appended below. I’ll add more and, of course, welcome your thoughts. Here goes:
Robert Frodeman, University of North Texas:

The point — a quixotic one, I suppose — is less to understand complexity than to lessen it. We inevitably generate messes like the gulf oil spill, the result of massive, ultimately ungovernable technical expertise. Expertise which itself is in the service of childish hungers (e.g., our idiotic energy culture).
Paul Slovic, Decision Research:
Certainly this worry about complexity is not new. Charles Perrow’s “Normal Accidents” is but one example from an earlier day. And many of us in the psychology realm have been documenting mistaken and non rational thinking for decades. We do know a lot about how we can go wrong.I take your piece, and Brooks, as a call to action. We need to design our world and its protective systems in a way that is truly respectful of what we know about risk. We need risk school but we also need public and private partnering in a mission to make our world less vulnerable to disaster.
We know the natural catastrophes that await our coastal communities. What more should we be doing to mitigate this enormous risk? What new legal and institutional arrangements are needed in the face of these prophesies of disaster. I think about this is my studies of psychic numbing — which is but one of numerous vestiges of a brain that evolved to deal with much simpler and more recognizable forms of risk.
Spencer Weart, historian, physicist, author of “The Discovery of Global Warming” :
Sure, everybody needs to have a better understanding of risk, and in particular the biases that make them under- or overestimate risks. And it’s worth pointing out that our understanding of these biases, however much it may seem to match with folk wisdom, is actually a precise product of careful scientific investigation in rather recent times.
However, we need to carefully distinguish among different types of “risk” that are cognitively and in practical terms very different. Everyday risks (smoking, fire, cars) are well understood and we know how best to avoid them. The risks due to complex systems are an entirely different breed of cat. These too have been subjected to a lot of study in the past half century and we understand a lot about them.
I recall reading an engineering text written in the 1950s that nailed it, long before Three Mile Island, etc. All great engineering catastrophes, it said, resulted from a combination of bad initial design, bad instrumentation that concealed the developing problem and bad training/procedures. I’ve been interested to see how well this has applied to every catastrophe I’ve read about since.
Since each great catastrophe is the result of a combination of small problems that would each be harmless in itself, the way to safety is to watch for small problems, that don’t lead to catastrophe, and deal with each of them systemically. I haven’t looked closely into the current spill but I’ll bet any amount that these old principles apply here — there would have been small problems, at this or at other wells, that could have served as warnings but were overlooked.
Thus complex systems do NOT have to lead to great catastrophes, provided somebody (usually government, although in a few cases industry bodies) carefully tracks all potentially dangerous events and forces changes in design, instrumentation, and training/procedures as the warning experiences indicate. This is what has kept the nuclear industry relatively safe since Chernobyl.
Then there are risks like global warming for which, unlike smoking or oil rigs, we do NOT have previous experience to guide us (well, aside from the Paleocene-Eocene Thermal Maximum, not terribly useful). These require an entirely different approach, and normal training in risk handling is not relevant.
Dennis Mileti, professor emeritus of sociology, University of Colorado:
Every now and then, humanity experiences a catastrophic event with a probability of occurring somewhere around three standard deviations from the mean — at least if probabilities are calculated in terms of a short human lifetime. Events like these rise from natural and technological systems and even from humanity itself; for example, a tsunami half a planet large, a broken nuclear power plant or collapsed oil platform, or a terrorist attack such as the one that happened on 9/11. These events give humanity reason to pause and ponder some variety of the question, “Why doesn’t humanity rationally act to manage 3-standard deviation risks?”
Almost certainly, the aftermath of such events result in two reoccurring phenomena: (1) reactive policies that seek to manage with hindsight the event that was just experienced (which I would argue is not risk management at all), and (2) imaginative conversations about other 3-standard deviation events that could happen, maybe, someday…. perhaps, e.g., a planetary asteroid impact extinction event, eruption of a super volcano, catastrophic changes in climate and ocean levels, and more.
The general principle that seems to sum all this up is that humanity may tend to ignore high consequence low probability events that it hasn’t yet experienced because people may find them too difficult to imagine and to spend money on until they occur. This tendency, if it exists, may be the seed for the extinction of our species, but if it is, no one will be around to accept or reject my hypothesis when the data become available.
David Ropeik, author of “How Risky is it, Really?”:
This is the same question you’ve asked before, in other contexts. Most recently on April 6, re: perceptions of climate change, when you first cited the Nature piece…. Again you suggest, as do Gigerenzer and many many others, that we’re just not smart enough to get risk right…and that ultimately the human faculty of reason is so superior that it can rise above the affective/emotional, instinctive, subconscious forces that still so powerfully inform decision making by the human ANIMAL. We just need to get smarter…go to “risk school.”
Reason is a fabulous goal, but an unachievable myth, at least at this point in human evolution. We CAN’T be perfectly rational, and there is lots of robust science that explains why, and which explains in rich detail how we actually do risk perception, and how that process is and always will be ‘affective’, a combination of fact and feeling, cognition AND intuition, reason AND gut reaction.
Frankly it’s frustrating to listen to people on big soap boxes (Brooks, Gladwell, Revkin) speculating about all this, and lamenting our lack of reason about risk, and all but ignoring the immense amount of evidence that reveals the affective characteristics of the risk perception process. I was at a dinner a couple weeks back at which several journalists spoke on just this issue, and Shankar Vedantam and Chris Mooney made a good case for what I have also suggested (including in my reply to you on April 6); What’s really irrational is for smart people, in support of the myth of perfect rationality and frustrated by the public’s ‘ignorance’ about risk, to ignore the mountains of evidence from neuroscience and social sciences about how human perception and decision-making actually works, about risk or anything else. The people responsible for risk management are the ones who have to go to risk school. Not a school that teaches how to understand complexity or get risk right ‘rationally”, based only on the facts. A school that teaches them how the human ANIMAL perceives and responds to risk, affectively, so the people in charge of keeping us safe can incorporate a more realistic understanding of human behavior into the way we manage risk.
Rather than just vent, I attach my April reply below, which tries to summarize the details of the evidence to which I’m referring. (Which is also laid out in fuller detail in my book “How Risky Is It, Really? Why Our Fears Don’t Always Match the Facts”) I cite a few of the experts whose work helps us understand risk perception, and summarize their findings, in the hope that what they’ve taught us can be more widely known, and take its rightful place in careful risk management policy making.
Here’s a link to Ropeik’s April 6 reply, which provides a lot of helpful detail and background on the literature of risk and response.

Related Articles